Geolocation in Web Forms – Capturing address and location automatically

February 17th, 2012 by Chase Martin

 

We’re happy to introduce a great new form element: User Geolocation. Geolocation allows you to determine – with the user’s consentthe physical location of the person who is filling out your form. In addition to the longitude and latitude, we also record the nearest physical address with the help of Google Maps Web Services.

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Capturing Referrer and Campaign Information with your Web Form (and Google Analytics)

February 9th, 2012 by Cedric Savarese

 

Do you use Google Analytics to measure traffic on your website? Did you know that your web form can include some of the data that Google is tracking for you? Yes, it’s possible and boy, did we make it easy!
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How to make sure your web forms are tracked with Google Analytics

February 3rd, 2012 by Cedric Savarese

 

If you are already using Google Analytics to measure your website traffic and the effectiveness of your marketing, you probably want to make sure that your FormAssembly forms are also included in your tracking.

FormAssembly offers several ways to publish a web form. The most convenient one, is to simply let FormAssembly host it for you, since it just works out-of-the-box. However, since the form is not technically residing on your website, it’s won’t be included in your traffic report.

To fix this follow these 3 easy steps:

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Learning from an unhappy customer

January 25th, 2012 by Cedric Savarese

 

Last week turned up some frightening feedback on Twitter.

maya feedback

Negative feedback happens. Sometimes we can’t do much about it, besides issuing a refund or recommending a better suited alternative. We never, however, bury our heads in the sand and pretend that the user “just doesn’t get it.” If there’s one thing we ought to do right – 100% of the time – it’s to allow people to quickly and easily create a web form.

Worse than this negative feedback would have been no feedback at all. Our frustrated customer, Maya, could have just left without a word. Instead, she gave us a way to engage.

Luckily, I happened to spot her tweet right away. I took a deep breath, gathered my thoughts and then replied. Maya graciously agreed to give us a second chance – and later suggested (as a savvy marketer) that we record our conversation and tell the story.
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A New Take on Web Form Building – Part 4.

January 23rd, 2012 by Cedric Savarese

 

This is the fourth and last installment in our series highlighting the most important changes in the new Form Builder.

As we improve on the previous iteration of our form building tool, we’re changing a few more things that our existing users might find confusing at first. Here’s a run down that should help you get re-situated quickly:
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CapsuleCRM Integration – Capture new Leads with a Web Form

January 19th, 2012 by Drew Buschhorn

 

The folks over at CapsuleCRM have certainly been making a big splash recently! Since they’ve rebranded from Javelin and gotten on Google Apps, we’ve had a surge of interest from users in how to hook their FormAssembly web forms into CapsuleCRM for all the CRM goodness you could want.

web forms for capsuleCRM

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